Keeping up with the most recent recalls can help prevent serious injuries from defective products. Some HP batteries purchased between December 2015 – April 2018 could cause serious damage to your computer and is a potential fire hazard.

For this week’s look into product recalls, here’s a breakdown on the batteries that are causing issues for consumers.

Lithium-ion Batteries for HP Notebook Computers

The lithium-ion batteries in some HP laptops can overheat creating a fire hazard that can result in burn injuries. The recall applies to the following Sold with the following product lines:

• HP Probooks: 64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series.
• HPx360: 310 G2.
• HP Pavilion x360 11 inch Notebook PC
• HP 11 Notebook PC
• HP ZBook: 17 G3 and Studio G3

The lithium-ion batteries were also sold as replacements and accessories for the following computers:

• HP ZBook Studio G4 mobile workstation
• HP ProBook 4xx G5 series
• HP Envy 15
• HP Mobile Thin Clients: mt21, mt22 and mt31

Recall Problems and Solutions

The lithium-ion batteries can overheat, which can lead to burn injuries and permanent damage to the equipment. This issue can affect as many as 78,500 batteries.

HP has set up a webpage specifically for the recall, which contains information on which batteries are included. Unfortunately, consumers can’t replace these batteries themselves as a result, HP will provide free replacement service for the batter by an authorized professional.

Additional information about the recall can be found here.

With over 20 years of courtroom experience, Thomas Creech is experienced in handling serious personal injury cases involving defective products, including burn injuries caused by defective lithium-ion batteries. Please don’t hesitate to contact Thomas Creech Law Offices by phone at 864-235-4999 or through our convenient online form below, you could be entitled to significant financial compensation due to the injuries sustained.